Here you can find some of the most common questions that clients may ask during the recovery process.
The details will be provided over the phone.
That information will be provided over the phone or email.
Yes, you can trade with your funds that you have on our platform. We don't encourage anyone for such a decision and we don't offer any services or support for the trading section. If clients wish to trade with their funds we take no responsibility over their possible loss of funds.
We can schedule an appointment over the phone or you can contact us through email and chat support on hkcyberecovery.com and also on Skype.
The costumer support is available 24/7.
Yes, we are. Any Information regarding HK Cyber Recovery can be provided by our Agents. All client funds are held in segregated client trust accounts with Top -Tier International banks. HK Cyber Recovery does not use these funds for any operational expenses or other purposes.
This information can be provided over the phone due to risk liability account status.
It would take approximately from 48-72 hours or 1-3 business days. All the process depends initially from clients response time. If all the process is met with cooperation from clients end, the transaction does not exceed the 3 business days.
Yes. You can make a withdrawal to your bank account. This is the only withdrawal method.
These are very sensitive information and the process will be explained by one of our representatives on a scheduled appointment.